Data Capture Lines

Voice forms offer you a powerful, automatic way to collect and analyse information over the phone. Use it to filter job applicants, collect customer feedback or run competitions. Use it to collect employee job sheet information, collect data for marketing calls to action, filter information from callers in a crisis, or simply to collect callback details if your contact centre is busy.

Data Collector Benefits

• Data Collector helps you be more efficient: Use your time more effectively by letting Data Collector ask the questions, capture the answers, analyse them, sort them, prioritise them and action them. Reduce the paper trail by interfacing outputs from Data Collector with your existing IT systems. Newstel will securely store all Data Collector data for you.
• Data Collector improves your reliability: Data Collector never makes mistakes, and never gets bored.
• Data Collector helps you through busy periods: There's no need to incur huge costs and tie up your whole team during busy periods - let Data Collector handle overflows and prioritise callers for responses.
• Data Collector helps your organization work 24/7: Data Collector is always ready to capture information - in the early hours or at weekends, which allows your callers to contact you at a time convenient for them.
• Data Collector helps you react fast: In an unpredictable world, you need to be able to deal with the unexpected. We can have a simple Data Collector up and working for you in minutes.