|
Travel is one of the biggest industries worldwide. Newstel has created a customized messaging solution for this industry addressing the unique needs of airlines, hotels and hospitality businesses as well as transportation and delivery services. Airline solutions include: - Flight cancellation and flight delay notifications
- Itinerary changes
- Gate changes
- Departure reminders
- General information services e.g. weather alerts or travel advisories
Transportation and shipping solutions include: - Pickup and re-routing alerts for delivery trucks and field service employees
- Delivery time notification
- Status report
- Change notifications for recipients
- Both consumers and businesses.
How our solution can help you:
Newstel mobile messaging service can in many cases also be combined with mobile marketing and loyalty messaging, e.g. frequent flier awards, upgrade info, promotions and CRM applications such as customer surveys, agent satisfaction ratings, and courtesy calls. This makes it a two-fold service and marketing solution, providing: - Higher customer satisfaction ratings
- Improved customer loyalty
- Reduced call center costs eg. providing up to date flight status messaging
|
Case Studies 
